Executive Office Associate

Reports to: Co-Founder/Managing Partner and Director of Finance & Human Resources

Quona Capital is seeking a confident and dynamic Executive Office Associate based in Washington, DC, to support Quona's work and mission around the globe. The role will provide administrative support to the co-founding Managing Partner and HR coordination for a team of professionals based in multiple locations across the globe.

This position will work daily with the co-founding Managing Partner, aligning on priorities and using professional judgement to anticipate needs and manage scheduling and administrative aspects related to critical matters and activities for the company. The ideal candidate is proactive, organized, detail-oriented, flexible, and trustworthy, comfortable working in a fast-paced environment and coordinating across multiple geographies, time zones, and teams. Like the fintechs Quona backs, the environment involves juggling different priorities, management, and communication styles: ideal candidates will have high EQ and thrive in adapting to different cultures and working styles.

About Quona

Quona Capital is the world’s largest venture and growth equity investment firm focused on inclusive fintech. We back category-defining financial technology companies that are expanding access to high-quality, affordable financial services for underserved consumers and small businesses.

With a footprint across India and Southeast Asia, Latin America, Sub-Saharan Africa, and MENA, Quona brings deep regional expertise to its global investment strategy. Our team is based in dynamic growth markets including Mexico City, São Paulo, Bangalore, Singapore, Cape Town, Dubai, Washington, DC, NY, London and San Francisco.

Founded over a decade ago on the belief that technology can be a powerful force for financial inclusion, Quona continues to invest in transformative companies driving meaningful change. Learn more about our mission, our team, and our portfolio of inspiring entrepreneurs at www.quona.com.

Areas of Responsibility

Executive Support [65% of time]. Support the Co-Founder/Managing Partner (MP) directly, and other partners/colleagues as needed to assess and juggle priorities, get ahead of potential meeting (or calendar) conflicts, and organize tasks that need to be done to facilitate smooth business operations. Proactivity, agility, composure, and the ability to multitask are critical to be successful in this role.

Responsibilities include, but are not limited to:

• Manage calendar, coordinate, and schedule internal and external meetings, and other logistics
• Address/manage conflicts as they arise, aligning on priorities with the co-founding MP
• Work directly with the Co-Founding MP to support all aspects of their daily work routine, including following up with other team members
• Meeting scheduling, preparation, planning, and reminders for both virtual and in-person meetings, regionally, domestically, and internationally
• Travel management - booking hotels, arranging for visas, and other work trip logistics
• Handle printing, faxing, mail/overnight packages, copying, filing, email/messages, and arranging electronic and physical signatures

People Operations/Team Support [35% of time]. Work alongside the HR Manager to proactively and strategically build a fun and healthy workplace for the Quona team. This role acts as the glue to improve engagement and support the broader team.

Responsibilities include, but are not limited to:

• Facilitate weekly global team calls, including culture-building moments
• Support employee recruiting and hiring through posting job descriptions, fielding candidates, and scheduling interviews
• Onboard and offboard employees, ensuring proper access to necessary resources and tech
• Event planning support, from organizing happy hours to the annual Quona team retreat
• Track and organize team celebrations
• Support the HR Manager on ad hoc requests

Desired Qualifications & Requirements

• Experience working in a fast-paced environment, reporting directly to senior management
• Ability to prioritize multiple tasks while maintaining high attention to detail
• Excellent interpersonal, organizational, and time management skills
• Self-starter with strong anticipation skills, proactive problem-solving, and follow-up abilities
• Mature, comfortable working with senior and C-suite individuals, asks for clarity when things are unclear, diplomatic, especially with investors and other outside constituents
• Sound judgement + excellent business communication skills operating across multiple timezones
• Team-first orientation and positivity to support others to calmly and effectively execute in high-stakes situations
• Bachelor's Degree a plus; mission alignment a must!

Compensation & Benefits: We provide competitive, market-aligned compensation and a robust benefits package, including generous paid time off, phone expense reimbursement, flexible spending and retirement plans, and up to 12 weeks of paid parental leave.

Professional Growth: Enjoy an annual professional development stipend to support your career aspirations and continuous learning.

Unique Opportunities: Experience the excitement of an annual, in-person team offsite in one of Quona's dynamic markets.

A Mission-Driven Team: Join a passionate, driven, and fun team committed to making an impact while fostering a collaborative and engaging work environment.

Candidates of all backgrounds, especially those belonging to underrepresented minorities, are highly encouraged to apply. Quona values entrepreneurial spirit, problem-solving capabilities, and positive attitudes.